Shipping policy

SmartBuyKart.com is committed to delivering your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

How is the delivery charge calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the program adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all-inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

Refunds, returns, and exchanges

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

What if I the product is received in damaged condition?

If the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person in the same condition. Please email us at support@smartbuykart.com and let us know about the incident mentioning your Order number. We will personally ensure that a brand new replacement is issued to you at no additional cost.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@smartbuykart.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@smartbuykart.com.

Please make sure that the original product tag and packing is intact when you send us the product back.